“Snowbirds,” car traders and collectors and auto show enthusiasts make up a significant portion of car transport service’s customer base. Those who have never used a car transport company before often have questions about how such businesses operate.

After all, an automobile is a significant investment. Owners want to feel assured that their vehicles will make it from one place to another intact and damage-free.

These are seven of the most frequently asked questions regarding nationwide car transport services. You may be able to find answers to your own questions here. You’ll also be able to ask more pointed and intelligent questions when it comes to choosing the right car transport company for your private vehicle.

1) How does car transport work? Shipping an automobile is a bit like shipping a package, but on a much larger scale. Your car transport company will pick up your vehicle from your house (or other specified location). You don’t need to deliver it to a lot or depot yourself. (Don’t go with a company that doesn’t offer door-to-door service.)

Your vehicle will be loaded onto a double-decker carrier, just like the ones that deliver automobiles to dealerships. It will be securely fastened using bungee cords and locking mechanisms to prevent shifting during transport. It is then delivered to its destination.

Alternately, some customers (especially classic, race and luxury car owners) prefer an enclosed carriage. In this case, you should select a shipper that offers enclosed carriage services. Your vehicle will be shipped inside a closed car, securely fastened, and protected from weather and other potential casualties.

2) What kind of insurance is available for shipping my vehicle? Owners are responsible to provide their own insurance coverage. In some cases your existing policy will suffice.

However, it’s important that you contact your own insurance provider before shipping. Policies vary, so it’s up to you to make sure that your vehicle is covered in the event of a collision during shipping. Your vehicle will not be loaded without proof of valid, current insurance.

3) What about the contents of my vehicle? It’s recommended that you not leave anything of a personal nature inside your vehicle during car transport. A car transport service cannot reimburse you for missing items.